How
is shipping calculated?
Shipping
costs are calculated from the weight thereof, in the table shown cost according
to the weight of a standard bottle of wine or CL 70-75 distilled so these may
differ if other bottles weights or formats.
What
shipping include?
Shipping
costs include the cost of shipping the products ordered to the address chosen,
an insurance in case of breakage or loss, a special protective packaging and
VAT.
Will
I be notified before receiving the order?
You
will receive email informing you that the package has left our warehouse and to
the online tracking. We offer a standard , economic and service delivery during
the day from Monday to Friday, if we can not make the delivery we will contact
the customer to find another delivery day . It is advisable to have someone in
the indicated address and indicate the days and prefered time
delivery.
Are
there discounts on shipping or free transportation for volume
purchases?
Expenses
only offer free shipping to and from Barcelona City 100 € of purchase, although
other destinations they can get free or reduced considerably thanks to the
discounts available for volume purchases.
What
happens in case of breakage or loss of the shipment?
In
case of breakage or loss order will proceed to later delivery if the breakage /
loss exceeds 50% of the total order or refund the amount paid by the breakage /
loss if it does not exceed 50% of the total order.
Upon
receipt of any shipment recipient is obliged to examine the packages for its
exterior, noting in delivery under any anomaly detected; noise crystal, bulk
beaten, dirty, wet, soiled, torn, etc ... no anomalies noted on the delivery
note, please understand that we are obliged to refuse any responsibility
..
How
soon will I get my order?
The
time of delivery of each item will depend on its availability and on where you
want to send. The days of transit means are 2/4 days 3/7 for national and
international days to islands and peninsula, not contemplating on Saturdays,
Sundays and holidays and always being deliveries Monday through Friday. This
period begins to run the day after the receipt by us of the order and / or
payment in case of bank transfer. During the months of November and December
these deadlines can be bent due to the large volume of traffic on those dates.
If the order can not be delivered at this time customer communicates the reasons
and another term is established, where that is not grounds for cancellation of
the order if you have already left our warehouse.
THE SALE OF ALCOHOL TO MINORS UNDER 18 YEARS OF AGE IS ILLEGAL - IRRESPONSABLE CONSUMPTION OF ALCOHOL IS A HEALTH HAZARD - DRINK WITH MODERATION - IMAGES OF PRODUCTS MAYBE NOT THE ACTUAL ONES - All prices, descriptions, images and quantities in our web are valid except grafic mistake, tipografic mistake, stock or modification.